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CAD support

1. Error correction

Whatever reliable a product may seem, eventually some inaccuracies or errors may be revealed in it, especially if it comes to software. Not subjected to CAD operation period, we are ready to correct all the errors at our own expense - This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

2. E-mail support

We will try to answer all your questions on CAD operation and application software, directed to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

3. Staff training to use CAD

Training may be arranged in the volume required by the customer, at the time and place convenient for both sides. Cost of training may be included into the contract or ordered later additionally.

4. Development of initial version

For acceleration of work with the project, we can offer you development of the initial version of application software as per your technical requirements. Our specialists will create the basic version of information control field in short time frames, which will accelerate training and understanding of CAD, and customer's specialists will be able to begin research work with the real project. 

5. Technical support in object testing.

 

Hardware support

In case purchased equipment malfunctions, please forward a request for repair to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with:

  • your name and address;
  • type of equipment;
  • type of snag;
  • phone number and name of contact person.

As soon as we get your request, we will contact you and work out a joint problem solution.

 

 
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